When not addressed, bad hospital experiences can cause issues with coping and avoidance of medical care. New technologies can help patients and their families have a better experience at the hospital. We are exploring how emerging and immersive technologies can be used to learn about upcoming appointments and procedures, and cope with pain and anxiety. Use this link to express interest: https://flex.redcap.ubc.ca/surveys/?s=8LL3LCAFDLHM9DCD

After completing an expression of interest form online, selected participants will be invited to an online or in-person interview at BCCH. They will select an anxiety-provoking experience most meaningful to them and create a journey map of their ideal-state experience. The research will provide participants an opportunity to voice their views on their healthcare experiences and how they would like this to be dealt with (or not) using technology.