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Research Study

Patient/Caregiver input in evaluating HealthLink BC Virtual Physician Services

Patient/Caregiver input in evaluating HealthLink BC Virtual Physician Services

Closed Recruitment

Health Areas

Rural Health, Other Blood, Heart, Circulation, Digital Health, Other Kidneys and Urinary System, Other Rehabilitation Intervention

Study Purpose

HealthLink BC's Virtual physicians provide confidential health information and advice and are available to 8-1-1 callers after assessment by an 8-1-1 registered nurse. We are conducting an evaluation of this service to understand its benefits and how the service can be improved.

Details

After you express interest, a researcher will contact you by telephone or email and ask you a few questions to determine whether you are eligible to participate. We will ask the eligible participant, if interested, to sign a consent form and attend a 30-60 minute Zoom or phone interview. You are able to bring someone to translate, or we can offer translation services as well. Participants will be given a $50 gift card for their time.

location

Vancouver Island / Coast

Lower Mainland

Thompson - Okanagan

Kootenay

Cariboo

North Coast and Nechako

Northeast

recruitment end date

2025-08-01

eligibility

Age: 19 Years - 130 Years Old

Accepting Healthy Volunteers: No

Research Team Information

Principal investigator

Kendall Ho

health authority affiliation

Vancouver Coastal Health

academic affiliation

University of British Columbia - Vancouver

collaborating organizations

Ministry of Health - HealthLink BC

collaborators

kendall.ho@ubc.ca

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Privacy and Security

REACH BC will not release any of your personal information to third parties, participating organizations and/or other institutions. Your information will only be available to the researcher(s) after you indicate interest in being contacted about a particular study.

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